An AI voice scam is a type of fraud where scammers use artificial intelligence to clone or mimic someone’s voice in order to deceive others. Scammers typically generate a highly realistic imitation of a real person’s speech patterns, tone, and mannerisms, then use that fake voice to:
- Impersonate a family member, friend, or coworker
- Request money, gift cards, or financial information
- Bypass voice‑based authentication systems
- Manipulate people into taking urgent actions
Common Scenarios
- “Emergency” calls from “family” requesting urgent funds
- Fake “bank reps” asking for account verification
- Impersonated officials demanding immediate payments
Red Flags to look out for
- Unknown numbers calling unexpectedly
- Pressure to act immediately
- Requests for PINs, OTPs, passwords, or account details
- Voice recordings of you saying “Yes” to unknown callers could be recorded for fraudulent purposes
How to Stay Safe
- Verify Independently: Hang up suspicious calls and call official numbers from our mobile app or website. Confirm requests with family separately.
- Secure Your Voice: Limit audio shared publicly and use privacy settings.
- Bank Best Practices: Enable 2 Factor Authentication, monitor accounts via alerts, never share sensitive info via phone or SMS.
- Educate Family: Share this guide to protect loved ones.
If You Suspect a Scam:
- Hang up immediately
- Report to Trueserve Fraud Hotline 070034335489 or send a mail to SecurityCenter@fidelitybank.ng and notify the authorities.
- Monitor your accounts for unauthorized activity.
